Terms of Service

Last Updated: August 29, 2025

Welcome to Twins Fast Lube. These Terms of Service ("Terms") govern your use of our website twinfastlube.com and our automotive services. By accessing our website or using our services, you agree to be bound by these Terms.

Acceptance of Terms

By accessing and using our website and services, you accept and agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these terms, please do not use our services.

Description of Services

Twins Fast Lube provides automotive maintenance and repair services, including but not limited to:

• Oil changes and lubrication services
• Hawaii State Safety Inspections
• Brake services and repairs
• Car wash and detailing services
• General automotive maintenance
• Online appointment scheduling
• Maintenance plan subscriptions

Website Use

Permitted Use

You may use our website for:

• Scheduling appointments for automotive services
• Viewing service information and pricing
• Managing your account and service history
• Accessing maintenance plan information
• Contacting us for customer service
• Viewing our Instagram content and social media updates

Prohibited Use

You may not use our website to:

• Violate any applicable laws or regulations
• Transmit harmful, offensive, or inappropriate content
• Attempt to gain unauthorized access to our systems
• Interfere with the website's functionality
• Copy, distribute, or modify our content without permission
• Use automated systems to scrape or harvest data

Account Registration

To use certain features of our website, you may need to create an account. When creating an account, you agree to:

• Provide accurate and complete information
• Keep your account information updated
• Maintain the security of your account credentials
• Accept responsibility for all activities under your account
• Notify us immediately of any unauthorized use

Appointment Scheduling and Services

Appointments

• Appointments are subject to availability and confirmation
• We reserve the right to reschedule or cancel appointments when necessary
• You may cancel or reschedule appointments according to our cancellation policy
• No-shows may be subject to fees

Service Performance

• All services are performed by qualified technicians
• We use quality parts and materials
• Service warranties are provided where applicable
• Additional services may be recommended based on vehicle inspection

Payment Terms

Payment for services is due at the time of service completion unless other arrangements have been made. We accept:

• Cash and credit/debit cards
• Subscription payments for maintenance plans
• Digital payment methods where available

For subscription services, payments will be automatically charged according to your selected plan. You may cancel subscriptions at any time with appropriate notice.

Maintenance Plans and Subscriptions

Our maintenance plans provide ongoing automotive services at discounted rates. By subscribing to a maintenance plan:

• You agree to recurring billing according to your selected plan
• Plans may be modified or discontinued with notice
• Unused services may expire according to plan terms
• Cancellation policies apply as outlined in your plan agreement

Social Media and Instagram Integration

Our website may display content from our social media accounts, including Instagram. By interacting with this content:

• You acknowledge that interactions may be subject to third-party platform terms
• We may use your interactions for marketing and promotional purposes
• You retain rights to your own content shared on our platforms
• We reserve the right to moderate or remove inappropriate content

Intellectual Property

All content on our website, including text, images, logos, and software, is owned by Twins Fast Lube or our licensors and is protected by copyright and other intellectual property laws. You may not use our content without written permission.

Disclaimers

Our services and website are provided "as is" without warranties of any kind. While we strive to provide quality services, we cannot guarantee:

• Uninterrupted website availability
• Complete accuracy of all information
• Compatibility with all devices or browsers
• Prevention of all vehicle issues

Limitation of Liability

To the fullest extent permitted by law, Twins Fast Lube's liability is limited to the cost of the services provided. We are not liable for:

• Indirect, incidental, or consequential damages
• Loss of data or business interruption
• Damages exceeding the amount paid for our services
• Issues arising from third-party integrations or services

Indemnification

You agree to indemnify and hold harmless Twins Fast Lube from any claims, losses, or damages arising from your use of our services or violation of these Terms.

Governing Law

These Terms are governed by the laws of the State of Hawaii. Any disputes will be resolved in the courts of Hawaii.

Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective when posted on our website. Continued use of our services constitutes acceptance of modified Terms.

Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.

Contact Information